Data analysis, corrections and improvement

Last week I witnessed a system audit in a company manufacturing Cable Jointing Kits. The audit criteria was ISO 9001: 2000 and company's documented Quality Management System. The main point which emerged after day long audit was the lack of effectiveness in processes related to data analysis, corrections and improvement. Company is collecting lot of data from various processes but is not analizing the data to determine process trend to identify areas of improvement. The auditor commented that company management and working personnel are still having the mindset of 1994 version of ISO 9001,which was a procedure oriented standard. Company has established documented procedures, had implemented the procedures and recording the data. But leaving it at this stage. The unique requirement of new standard is not being met, continual improvement through data analysis and corrections.